Returns & Exchanges at Woods
We want you to love your home as much as we do, which is why we offer a 30-day return window on all furniture and decor items in their original condition. If your piece isn't the perfect fit for your space, we are here to help facilitate a smooth return or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Item
Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.
Print and Attach Label
Download your prepaid shipping label from our portal, print it, and securely attach it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the item, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing